Shipping Policy
All items are shipped via well known supply chain companies such as UPS, FedEx, TNT, DHL, EMS and Emirates Post (for Registered Parcel's). All shipments are fully covered by insurance by the shipping agents. makes all efforts to ensure that your parcel arrives to you in perfect condition.  will not be held liable for any damages that may occur during shipping to "Freight Forwarders".  shall not be responsible for any late shipments. All shipping dates are given as approximate. Buyer shall not be entitled to charge-backs, reductions of price, or other offsets as a result of late shipment or failure to deliver in the estimated time of delivery. You agree not to refuse ANY shipments for any reason. Refused shipments will be subject to additional shipping charges before replacement items are sent. We ship to 180+ countries in our list of supply chain. Be informed in some cases, small items might be missing original packing, due to bulk supply from manufacturer (items like bolts, nuts, bushes etc...) We deal with such well-known companies as UPS, FedEx, TNT, DHL, EMS and Emirates Post (for Registered Parcel). In most cases, we dispatch parcels within 7 -10 working days, if available in stock. Glass(like windshields, and side door glass) items require wooden crates, subject to an extra fee of 50-200 USD depending on the size and destination country.
What is Al Afraan Motors's returns policy?
Items ordered from will not be returned once the shipment is processed.
When will I get my refund?
No refund will be available after the shipment is processed.
Return Policy  will not return any product once shipped.
Refund Policy  has the right to refund money the same way it has been received if parts were not available in  has a right to supply less quantity or cancel the order completely. We do not refund the difference for parts, that were supplied as substitutions.
Cancellation policy
The customer has a right to cancel the order if the order has not been shipped yet. If the status of the order is showing status "Paid" in this case customer has a right to cancel the order within 48hrs and will receive a full refund without any charges. If the order has been shipped already, you cannot request for "Return" Please refer to the Return Policy.